Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth (when applicable)

• Information submitted through appointment requests or contact forms

• Insurance information (if applicable)

• Payment information

• Any other information you choose to provide

Health Information
When you request medical or wellness services, we may collect health-related information necessary to evaluate your needs and provide care.
Protected Health Information (PHI) is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Please do not send sensitive medical records through unsecured website forms unless specifically requested.
Automatically Collected Information
When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website pages visited

• Time spent on pages

• Referral sources

• General geographic location

• Cookies and usage analytics

How We Use Your Information
We use your information to:

• Schedule appointments

• Respond to inquiries

• Provide requested healthcare and wellness services

• Communicate regarding your care

• Process payments

• Improve our website and patient experience

• Send appointment reminders

• Send newsletters or marketing communications (with your consent where required)

• Comply with legal and regulatory requirements

HIPAA Compliance
Executive Health is committed to protecting the confidentiality of your Protected Health Information (PHI). Any PHI collected in connection with healthcare services is maintained and disclosed only as permitted by HIPAA and other applicable laws.
For more information regarding your rights concerning PHI, please request our Notice of Privacy Practices.
Cookies
Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember visitor preferences

• Analyze website traffic

• Measure advertising effectiveness

• Enhance the user experience

You may disable cookies through your browser settings.
Analytics
We may use services such as Google Analytics to better understand website usage.
These services may collect:

• Browser information

• Device type

• Session duration

• Pages viewed

• Traffic sources

• General geographic location

This information is aggregated and generally does not identify you personally.
Online Advertising
Executive Health may use Google Ads and other advertising platforms to promote our services.
Advertising cookies may be used to:

• Measure campaign performance

• Improve advertisements

• Track website conversions

• Deliver relevant advertising

You can manage your advertising preferences through your browser or your Google account settings.
Information Sharing
We do not sell your personal information.
We may share information with:

• Healthcare providers involved in your care

• Business partners providing services on our behalf

• Payment processors

• Technology providers supporting our website

• Government agencies when required by law

• Legal authorities when necessary to protect our rights or comply with legal obligations

Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Children's Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children without appropriate parental consent.
Your Privacy Rights
Depending on your state of residence, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Withdraw consent where applicable

• Request information regarding how your information is used

To exercise these rights, please contact us using the information below.
Email and Text Communications
If you provide your contact information, we may send:

• Appointment reminders

• Follow-up communications

• Healthcare information

• Practice updates

• Marketing communications (where permitted)

You may opt out of promotional communications at any time. Please note that transactional or healthcare-related communications may still be sent as necessary to provide services.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
 

These SMS Terms and Conditions govern the text messaging program offered by [Business Name] (“we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these terms.
SMS Program Description
By providing your mobile phone number and opting in, you agree to receive SMS and MMS messages from [Business Name]. Messages may include:

• Appointment confirmations and reminders

• Scheduling and account updates

• Service-related notifications

• Responses to customer questions

• Follow-up communications

• Promotional offers and marketing messages, when separately authorized

Messages may be sent using an automated telephone dialing system or similar technology. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
How Customers Opt In
Customers may opt in to receive text messages through one or more of the following methods:
Website or Online Forms
Customers may enter their mobile number into a form on our website and affirmatively select an unchecked SMS consent checkbox. The form clearly displays the following disclosure near the phone-number field or checkbox:
“By checking this box, I agree to receive recurring SMS messages from [Business Name], including appointment reminders, service updates, responses to inquiries, and, when selected, promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. View our [Privacy Policy] and [SMS Terms and Conditions].”
The SMS checkbox is optional, is not preselected, and must be affirmatively selected by the customer.
Customer-Initiated Text Messages
Customers may opt in by sending a text message to [Business Phone Number], including messages containing words such as START, JOIN, YES, or another clear request to receive text messages.
Our phone number and instructions for initiating text communication may be displayed on our website, advertisements, printed materials, social media profiles, appointment materials, or other customer-facing communications.
Before or immediately after enrolling, customers are notified that:

• They are enrolling in the [Business Name] SMS program.

• Messages may include appointment reminders, service updates, customer-care responses, and promotional messages when authorized.

• Message frequency varies.

• Message and data rates may apply.

• They may reply STOP to unsubscribe.

• They may reply HELP for assistance.

• Consent is not a condition of purchase.

• Their consent applies only to [Business Name] and is not shared with third parties or affiliates for their independent marketing purposes.

A customer who sends us a text message solely to ask a question does not automatically consent to receive recurring promotional messages. We may respond to the customer’s specific request and will obtain separate express consent before enrolling the customer in recurring marketing messages.
Paper or In-Person Forms
Customers may provide their mobile number and sign or select an SMS consent statement on a paper or electronic form. The disclosure explains the business sending the messages, the types of messages the customer will receive, expected message frequency, potential message and data rates, and instructions for opting out or requesting help.
Verbal Opt-In
When permitted, customers may verbally request text messages during a phone call or in-person conversation. Our representative will explain:

• The name of the business sending the messages

• The types of messages the customer is requesting

• That message frequency varies

• That message and data rates may apply

• That consent is not a condition of purchase

• That the customer may reply STOP to unsubscribe or HELP for assistance

We will document the customer’s consent, including the date, time, phone number, and method through which consent was provided. Separate express written consent will be obtained when required for recurring automated marketing messages.
Opt-In Confirmation
After a customer opts in, we may send a confirmation message similar to:
“[Business Name]: You are subscribed to receive text messages, including appointment reminders, service updates, and other communications you requested. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.”
Message Frequency
Message frequency varies based on your interactions with us, scheduled appointments, account activity, and the types of communications you have requested. Messages may be recurring.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan. [Business Name] is not responsible for charges imposed by your mobile carrier.
Opting Out
You may withdraw your consent and stop receiving text messages at any time by replying STOP to any message. You may also use another reasonable method that clearly communicates your request to stop receiving messages.
After opting out, you may receive one final confirmation message. We will not send additional text messages unless you provide consent again. An opt-out request applies to the mobile number used to submit the request.
Help and Customer Support
Reply HELP to any message for assistance. You may also contact us at:
Executive Health
Phone: 928-373-3713
Email: info@executivelevelcare.com
Website: www.executivelevelcare.com
Supported Carriers
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and reliability of your mobile carrier’s network.
Eligibility and Mobile Number Responsibility
You must be at least 18 years old or have permission from a parent or legal guardian to participate. By opting in, you confirm that you are the account holder or authorized user of the mobile number provided.
If your mobile number changes or is reassigned, you agree to notify us or unsubscribe before discontinuing use of the number.
Privacy
We respect your privacy. Mobile information, SMS consent records, and opt-in data will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.
We may share information with service providers that help us deliver text messages and operate our communications program, but only as necessary to provide those services.
For more information about how we collect, use, and protect personal information, please review our [Privacy Policy].
Changes to These Terms
We may update these SMS Terms and Conditions periodically. Changes will become effective when the updated terms are posted on our website. Continued participation in the SMS program after an update constitutes acceptance of the revised terms.
SMS Terms of ServiceBy opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Executive Health. This includes SMS messages for customer care. Message frequency varies. Message anda data rates may apply. See privacy policy at https://www.executivelevelcare.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out. SMS Consent and Message PolicyBy repling to this email with your consent, you agree to receive {e.g. appointment reminders, informational] SMS from Executive Health. You may opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Messaging frequency may vary. Visit https://www.executivelevelcare.com/privacy-policy to see our privacy policy. No mobile opt-in or text message consent will be shared with third parties or affiliates. 

Contact Us
If you have questions about these SMS Terms and Conditions or our messaging practices, contact:
Executive Health​
Phone: 928-373-3713
Email: info@executivelevelcare.com
Website: www.executivelevelcare.com

California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected, request deletion or correction of personal information, and exercise other rights provided by California law. Executive Health will not discriminate against you for exercising your privacy rights.